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End-to-End FF&E Logistics for a Major Commercial Office Fitout in Melbourne

Snapes delivered an integrated FF&E logistics programme for a major commercial office fitout in Docklands, Melbourne, coordinating supplier collections, warehousing, quality control, staged delivery, specialist handling, and installation across 13 building levels.

End-to-End FF&E Logistics

How We Solved Our Client's Operational and Project Challenges

Client Overview

Snapes was engaged to support a large-scale commercial office fitout at 833 Collins Street in Docklands, Melbourne. The project covered more than 83,000 square metres across 13 levels and involved furniture, workstations, seating, lighting, appliances, and other FF&E sourced from multiple suppliers across Australia and overseas. The logistics programme included approximately 7,500 workstations, 7,500 office chairs, 936 loose furniture and lighting units, and 400 white goods.

Logistics Challenge

The project required thousands of FF&E items from 27 suppliers to be collected, inspected, stored, staged, and delivered to the correct floor, zone, and final position while construction continued elsewhere in the building. Site access added further complexity, with the loading dock generally unavailable until after 5:00 pm and approximately 95% of deliveries occurring outside normal working hours. Strict underfloor loading restrictions also meant standard handling equipment could not be used for some heavy workstation components.

How Snapes Supported

Snapes created an end-to-end logistics workflow connecting supplier collection, warehousing, quality control, staging, transport, and on-site installation. Products were consolidated at the Sunshine West warehouse, where quantities, labelling, documentation, packaging, and visible condition were checked before items were allocated to controlled storage locations. Deliveries were then staged by component type, floor, zone, and installation sequence. To manage the building’s floor-loading restrictions, Snapes designed purpose-built six-wheeled trolleys, while a temporary production-line method was introduced to streamline workstation assembly and final placement.

The Results of a Well-Planned Project Delivery

The main FF&E programme was completed on schedule, with Snapes maintaining a tightly controlled flow of products from warehouse receipt through to final installation. Across the project, 96 scheduled truck deliveries were completed without a missed delivery window, while the installation methodology reduced workstation installation time by approximately 20% to 25%. The project achieved a 99.85% DIFOT result, with no safety incidents, no product losses, and no major delivery failures recorded.

7,500 Workstations + 7,500 Office Chairs

High-volume FF&E packages coordinated across a major 13-level commercial fitout.

99.85% DIFOT Across 96 Scheduled Deliveries

The project maintained high delivery performance with no missed scheduled delivery windows.

20-25% Reduction in Workstation Installation Time

A temporary production-line approach reduced unnecessary handling and improved installation efficiency.

Warehouse Space at Melbourne

Planning a large commercial office or FF&E fitout in Melbourne?

Talk to Snapes about integrated warehousing, staged delivery, specialist handling, and installation logistics across Melbourne and Victoria.

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